I ordered some 7th Generation brand kitchen trashbags from vitacost.com. When they arrived, they were open at both ends?! So I looked up the company website and emailed them. They had a very nice/funny representative email me back and apologize and ask if I would like a refund, new trash bags or some of their other product. I opted for the other product and here's what they sent:
These are the trash bags that were bad.
They sent me two full-sized dish soaps, high-value coupons, and various free samples.
I still use the trash bags, I just tie knots in the end. It pays to take a minute and email/call a company when you have an issue with their product.
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